SMS Terms
What to expect from ION Hospitality texts, and how to stop them at any time.
The short version. ION Hospitality texts you the playbooks and links you ask for, call confirmations and reminders, replies to your questions and occasional offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase.
The program
These SMS Terms cover ION Hospitality Texts, the text messaging program of ION Hospitality LLC, 7 Rivington St, New York, NY 10002, a restaurant marketing and advertising agency. They form part of our Terms of Use.
How you opt in
You join ION Hospitality Texts when you enter your mobile number on a form on ionhospitality.com (for example, to get a playbook, a walkthrough or your free report), when you book a discovery call with us, or when you text us first. Every form that asks for your mobile number says, next to its button, that sending it means you agree to receive texts from us, with a link to these terms and our Privacy Policy.
What we send
- The playbooks, guides, links and reports you asked for
- Confirmations, reminders and changes for calls you book with us
- Replies from our team to your questions about your restaurant
- Occasional offers, new playbooks and news about our services (content creation, social media advertising, websites and our private events system)
Message frequency and rates
Message frequency varies with what you request and whether you book a call. Message and data rates may apply for messages we send to you and you send to us. For questions about your text or data plan, contact your wireless provider.
Opting out: reply STOP
You can cancel at any time. Reply STOP to any of our texts (UNSUBSCRIBE, CANCEL, END and QUIT work too). We will send one text confirming that you have been unsubscribed, and after that you will no longer receive texts from us. To join again, sign up the way you did the first time, or reply START.
Help: reply HELP
If you have trouble with our texts, reply HELP for help, email support@ionhospitality.com or call (212) 470-7105.
Carriers
Carriers are not liable for delayed or undelivered messages. Delivery depends on your wireless carrier and coverage.
Consent and eligibility
Consent to receive texts is not a condition of buying anything from us. You must be at least 18 years old and the account holder of the mobile number you give us, or have the account holder's permission. If you change or give up your number, reply STOP first so the new owner does not receive our texts.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except the service providers who help us deliver our texts and support you. How we handle the rest of your information is in our Privacy Policy.
Changes to these terms
We may update these SMS Terms from time to time. The "Last updated" date at the top shows the latest changes. If a change affects what we text you, we will tell you before it takes effect, and you can always reply STOP.