Busy kitchen preparing game day food and drinks

3 Game Day Promotions for Restaurants That Don’t Break the Kitchen

Launch three profitable bundles, open preorders 7 to 10 days out, and run a focused two-week promo calendar. That’s the whole game. ION Hospitality’s Doug has built this exact framework for restaurant clients: protect your kitchen with preorder cutoffs and timed pickup windows, then let the marketing do its job without breaking your line.


TL;DR:

  • Accurate demand forecasting using POS data and preordering systems is crucial to prevent running out of food during the game.
  • Running a focused two-week promotional campaign with early announcements and time-limited offers drives preorders and creates urgency.
  • Simplifying the menu into a few well-priced bundles and optimizing packaging reduces errors, waste, and delays during peak hours.
  • Targeted paid ads, with creative emphasizing bundles and countdowns, effectively convert views into preorders in the final days.
  • A managed campaign service can handle the entire process, ensuring efficiency and maximizing sales without adding stress to restaurant staff.

Table of Contents

What Makes Game Day Promotions for Restaurants Actually Work?

Most owners treat game day like any other Saturday with a TV on. That’s the mistake. The Big Game alone ranks as the second-largest food holiday of the year for foodservice operators, and the demand spike is predictable enough to plan around with real precision, not guesswork.

The restaurants that win game day aren’t necessarily the ones with the best wings. They’re the ones who forecast volume from POS data, cap their menu, and open preorders before the crowd shows up. Everyone else scrambles on the day itself and either runs out of food or drowns the kitchen in tickets it can’t clear.

Game day promotions work because sports events are inherently social and visual. A themed cocktail or branded platter gets photographed and shared without you asking. That’s free reach every restaurant should be building into its game-day plan, not treating as a happy accident.

Pre-Game Checklist: What to Finish Before Kickoff

Run through this in order, starting two weeks out:

  1. Forecast demand from your POS. Pull last season’s sales by hour and set preorder cutoffs based on what your kitchen actually handled without falling behind.
  2. Lock your game-day menu. Cut it down to 2 to 3 bundles priced for groups, not your full regular menu.
  3. Build your pickup and delivery staging. A separate window, labeled bags, and one dedicated runner prevent the front counter from turning into a bottleneck.
  4. Assign staffing roles now. Name your expediter and pickup lead, cross-train a backup for each, and set break schedules before the rush, not during it.
  5. Update your public-facing assets. Confirm hours, menu, and promo details are live on your website and Google Business profile at least a week ahead.

Skip any one of these and you’ll feel it by halftime. The forecasting step alone is what separates restaurants that run out of wings from ones that have exactly enough.

Building a Two-Week Promotional Calendar That Converts

Game day promotions don’t work as a single social post the morning of. They work as a sequence, each touchpoint building urgency toward a deadline. Set up your calendar like this:

  • 14 days out: Announce your game-day menu and bundle pricing across every channel. This is your first email, first Instagram post, first Google Business update.
  • 7 days out: Open preorders. Send an early-bird email to past guests with a small discount for ordering before a set cutoff.
  • 3 days out: Push social proof. Post customer photos from last season, run a small paid boost behind your best bundle creative.
  • Game day: Post last-call reminders by mid-morning. Use Instagram Stories with a swipe-up or link-sticker CTA straight to your ordering page.
  • Post-game: Send a thank-you email or SMS with a bounce-back coupon within 48 hours, while the experience is still fresh.
Timing Channel Action
14 days out Website, Google Business Publish menu and bundle pricing
7 days out Email, ordering system Open preorders, set cutoff date
3 days out Instagram, paid social Boost proof posts and bundle creative
Game day (AM) SMS, Instagram Stories “Last call to preorder” push
Post-game Email, SMS Thank-you + bounce-back coupon

Set your preorder cutoff directly in your ordering system so it closes automatically, rather than relying on staff to catch late orders manually. A subject line like “Preorders close Friday at noon” outperforms a vague “order now” every time because it gives the reader a reason to act today instead of later.

Designing a Menu That Survives the Rush

Keep the choices minimal. Every modifier you offer is another decision point that slows your line down, and tighter menus with fewer options reduce mistakes and food waste during exactly the kind of surge game day creates.

Build bundles that do the math for you:

  • Sampler for 4: Combine your best-selling app, a shareable entrée, and a drink pitcher. Price it slightly below what those items cost separately.
  • Party platter for 8 to 10: Wings, a couple of sides, and dips packaged in one order. This is your highest-margin item if portioned correctly.
  • Drink buckets: Batched cocktails or beer buckets increase average check with almost no added labor.

DoorDash’s merchant guidance recommends sizing watch-party packages for groups of 4 to 10 and giving clear pickup windows, which is the difference between a smooth handoff and a line out the door.

Packaging matters more than most owners think. Separate sauces so nothing gets soggy in transit, use vented boxes for fried items, and label every bag with the order name and pickup time in large print.

Game day food packaging with labels and sauces

Pro Tip: Designate one person as your pickup lead. Their only job is labeling, staging, and talking to delivery drivers. That single role prevents most of the bottlenecks that wreck a busy Sunday.

Staffing follows the same logic as the menu: name your expediter, your pickup lead, and one extra prep hand before the week starts, not the morning of.

Which Promotions Create Real Urgency?

Not every promotion pulls equal weight. These formats consistently move guests to act instead of just scrolling past:

  • Preorder bundles with an early-bird discount for ordering ahead of a set cutoff.
  • Halftime flash deals, like a 15-minute window tied to a score or event in the game.
  • Early-bird pricing for guests who reserve or order before a stated hour.
  • Jersey or attendance perks, a free appetizer for wearing team colors.
  • Small raffles tied to a hashtag or check-in, which cost little and generate shares.

Short flash promotions tied to game moments, the kind that reward guests for ordering within a tight window, work because scarcity is real and visible. Guests know the deal disappears at the next commercial break.

Push these through your owned channels first:

  1. Email sequence: announcement, preorder open, last call.
  2. SMS urgency messages sent same-day, never more than two per event.
  3. Google Business posts updated with current specials.
  4. Instagram reels and Stories showing the food, not just the logo.
  5. Short TikTok clips of prep or packaging, which tend to outperform polished ads.

Photo contests and a dedicated hashtag turn regular guests into unpaid marketers. If you’re pouring anything alcohol-to-go as part of a bundle, confirm your state’s takeaway alcohol rules before you promote it.

For a short promotional window, your ad objective should match exactly what you need: choose conversions if you want orders, traffic if you want menu views, and reach only if brand awareness is genuinely the goal.

Build your audience around three groups: a 3 to 7 mile geo-radius around your location, a lookalike audience built from past guests, and a retargeting list of anyone who visited your menu page in the last 30 days.

Creative should lead with the bundle, not the restaurant. Show the food first, keep the video under 15 seconds, and add a countdown overlay for your preorder deadline.

  • Front-load bundle imagery, not logo shots.
  • Add a visible countdown or deadline in the creative itself.
  • Retarget menu-page visitors with a stronger discount than your cold audience sees.

Pace your spend deliberately. Put incremental budget behind the campaign 48 to 72 hours before kickoff, when intent peaks, and switch to last-call creative on game day itself for anyone still on the fence.

Measuring Results and Turning Guests Into Regulars

Track a handful of numbers, not a dashboard full of vanity metrics: incremental orders and reservations against a normal weekend, average check, cost per acquisition on paid channels, and the split between preorders and walk-ins.

Direct channels typically deliver a stronger return for short promotional windows than third-party discovery platforms, which is one more reason to prioritize your own email list and SMS for preorders and deposits.

  • Compare POS totals against a typical weekend baseline, not last year’s raw number.
  • Tag every campaign link with UTM parameters so you know which channel actually drove the order.
  • Track redemption rates on your bounce-back coupon to see who actually returns.
  • Capture guest contact info at checkout with a single field, never a full survey during peak service.

The follow-up matters as much as the promotion itself. A thank-you email with a limited-time coupon, sent within 48 hours, is what turns a one-time game-day order into a repeat customer. Pair it with a social recap featuring guest photos and you’ve built next season’s promo content for free.

What a Managed Game-Day Campaign Actually Looks Like

What a Managed Game-Day Campaign Actually Looks Like — overview diagram

A typical brief we build for restaurant clients starts small: one geo-targeted ad set, one email sequence, and a preorder page live seven days before kickoff. Pairing tight geo-targeted creative with a hard preorder cutoff consistently cuts food waste, because the kitchen knows real numbers instead of guessing at walk-in volume.

If you’re weighing whether to run this yourself or hand it off, the lowest-risk starting point is a single-event pilot. Ask any agency what channels they’ll run, what the preorder target is, and how they’ll measure it against your baseline. That’s the same discovery conversation worth having before your next big game.

— Doug

Get Game-Day Marketing Done for You, Not by You

Running your own two-week promo calendar on top of a full house is a lot to ask of any team already stretched thin during a rush. Ionhospitality builds and runs the exact system covered here, geo-targeted ads, preorder pages, email sequences, and content, at zero commission on the sales it drives, so your margin stays yours instead of getting eaten by a booking fee.

Ionhospitality

Our social media advertising service builds the geo-targeted campaigns and retargeting audiences covered above, while our content creation team shoots the bundle photos and short video clips that make paid creative actually convert. If your game-day plan includes larger group orders, our guide to catering package design shows how to price watch-party packages profitably. For a plant-based bundle option that travels well in delivery packaging, Wild Foodz’s game-day menu ideas are worth a look.

Ready to see what a managed campaign would look like for your restaurant? Book a discovery call and we’ll map your next game-day rollout before the next kickoff.

Sources

Add a Comment

Your email address will not be published. Required fields are marked *